PLEASE READ ALL POLICIES BEFORE PLACING AN ORDER

Chick Orders

• Local Pickup Only: We do not ship chicks. All orders must be picked up in person.

• Order Minimum: A minimum of 3 chicks per order is required. Orders with fewer than 3 chicks will be void.

• Health & Liability: All chicks are sold alive and healthy at pickup. Once chicks leave our care, we are not liable for their health or well-being.

• Straight Run Only: Our chicks are not sexed and are sold as straight run. Be prepared for the possibility of roosters. No refunds will be issued for gender.

• Pickup Policy: Once notified, you have 48 hours to pick up your chicks. If not picked up within this timeframe, we reserve the right to sell them to another customer, and refunds will NOT be issued.

• Order Limits: We are a small backyard farm and cannot accommodate large bulk orders. Order maximums are determined by availability. Contact us via social media or email (foxlakechickensga@gmail.com) for inquiries.

• No Guarantees on Breed or Egg Color: While we strive for quality, we cannot guarantee exact breed characteristics or egg color.

• Vaccination Policy: Our chicks are not vaccinated.

Hatching Egg Orders

• All orders are on a pre-order basis and we will contact you to arrange pickup/shipping once it is your turn in line. 

• There will be NO refunds issued after 24 hours of the order being placed. 

• Shipping is an additional charge based on quantity, weight, and destination. This cost helps cover shipping AND all the materials necessary so your eggs arrive in the best condition possible. 

• We do not sell less than a half dozen (6 eggs) per order. 

• We cannot accommodate large bulk orders. We are a small backyard farm and have a limited number of eggs. Order maximums are determined by the owner based on availability. 

• Mystery dozens are extra eggs we have that week and cannot be breed specific based off customer preference. 

• Shipping hatching eggs is a risky endeavor. At Fox Lake, we do everything we can do ensure safe travel for every egg that leaves our farm. However, we cannot be liable for anything that happens to eggs once they are placed in the care of the shipping carrier (USPS, FedEx, UPS, etc.). 

• We cannot guarantee specific hatch rates. We test fertility often at the farm but we cannot be held responsible for the ways in which others incubate and/or hatch their eggs after purchase. Please use our best practices guide as a reference but note that all climates are different. 

• As always, there are always possibilities for roosters when purchasing hatching eggs and arrangements will need to be made by the customer to accommodate to those. 

• If purchasing more than 1 dozen hatching eggs, please select the "If more than 1 dozen please select this" shipping option at checkout. Otherwise, you will be sent an invoice for the difference in shipping and your order will not ship until it has been paid. 

• If you have dates you wish not to receive your eggs or a specified month you would prefer them to ship, please email us at foxlakechickensga@gmail.com. Remember, this is a request and cannot always be fulfilled but we will do our best. 

• Hatching eggs can be shipped via FedEx or UPS if you prefer. However, these requests need to be sent to us through our email at foxlakechickensga@gmail.com. You will be sent an invoice for any additional amounts for using these services and eggs will not be shipped until the invoice has been paid. 

• We do not ship additional eggs when they have been damaged by the shipping carrier. As stated above, we do our very best to ensure safe travel and delivery but this is an assumed risk with shipped eggs. 

For any questions regarding policies, shipping, availability, order maximums, etc. please contact us at foxlakechickensga@gmail.com or through the contact tab on our website.